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Check back after the conference for Friday session slides available for download!

2-Day Certification Course

Taking this class (and passing the test) will provide you with the Certified ScrumMaster® (CSM) credentials. As a CSM, you'll be prepared to help Scrum Teams perform at their highest level. CSMs also protect the team from both internal and external distractions. Through the certification process, you will learn the Scrum framework and gain an understanding of team roles, events, artifacts and rules.

Course Learning Objectives:

By the end of the training, you will be able to:

  • Describe the Scrum framework to others
  • Explain the difference between the Scrum framework and other processes and systems
  • Be a successful Scrum Master for a Scrum team
  • Help a Scrum team plan successfully
  • Create a personal plan for the future

For more information on this CSM course as taught by the Agile Arizona training partner Agile for All, click here.
For the CSM certification information provided by the Scrum Alliance, click here.

Note: Project Management Professionals can get 14 PDUs for this CSM course.

2-Day Certification Course

Taking this class will provide you with the Certified Scrum Product Owner® (CSPO) credentials. People who are comfortable with the "business side" of projects, are often the right person for the Certified Scrum Product Owner® (CSPO) certification. While the Certified ScrumMaster® (CSM) helps the Scrum Team work together to learn and implement Scrum, the CSPO creates product vision, orders the product backlog, and makes sure the best possible work is delivered to delight the customer.

Course Topics & Learning Objectives:

Immerse yourself in the major skill-sets and practices you need to succeed as a Scrum Product Owner. Throughout this CSPO course, you will learn:

  • Scrum history, theory, principles and values
  • Scrum framework basics and practices
  • Planning for sprints, releases, and portfolios
  • The role of the Product Owner in the Scrum Framework
  • Advanced techniques such as:
    • Working effectively with stakeholders
    • The mindset of an effective Product Owner, especially how to think about complexity and change and the impact on projects, products, and planning
    • Key practices and tools for Product Owners not covered in Scrum, including what's required to build and maintain a good product backlog

For more information on this CSPO course taught by the Agile Arizona training partner Agile for All, click here.
For the CSPO certification information provided by the Scrum Alliance, click here.

Note: Project management professionals can receive 14 PDUs for this CSPO course.

2-Day Certification Course

Taking this class will increase your leadership effectiveness and help you become a better leader, no matter what your role. CAL is a great choice for executives, managers as well as for coaches & consultants. The common thread among CAL students is the desire to enhance their workplace (and/or clients' workplace) with Agile values, practices, and metrics. Participants in CAL will receive their Certified Agile Leadership® (CAL) credentials. The CAL program is a practice-based program that develops Agile leadership competency and maturity.

Course Topics & Learning Objectives:

Merge Agile approaches into your leadership style. Whether your organization applies Agile at the team level or you're just getting your feet wet with an Agile framework, this Certified Agile Leadership® course will help you improve your ability to:

  • Describe the origins of Agile and how it helps organizations thrive in the midst of complexity
  • Apply an Agile approach to change
  • Secure your competitive advantage in a continually evolving national and global marketplace
  • Structure your organization according to principles of organizational agility, instead of silos, to better align efforts

For more information on this CAL course taught by the Agile Arizona training partner Agile for All, click here.
For the CAL certification information provided by the Scrum Alliance, click here.

Note: pre-work is required for this course.
Note: Project Management Professionals can receive 18 PDUs for this CAL course.

2-Day Certification Course

Taking this class (and passing the test) will provide you with the Certified ScrumMaster® (CSM) credentials. As a CSM, you'll be prepared to help Scrum Teams perform at their highest level. CSMs also protect the team from both internal and external distractions. Through the certification process, you will learn the Scrum framework and gain an understanding of team roles, events, artifacts and rules.

Course Learning Objectives:

By the end of the training, you will be able to:

  • Describe the Scrum framework to others
  • Explain the difference between the Scrum framework and other processes and systems
  • Be a successful Scrum Master for a Scrum team
  • Help a Scrum team plan successfully
  • Create a personal plan for the future

For more information on this CSM course as taught by the Agile Arizona training partner Agile for All, click here.
For the CSM certification information provided by the Scrum Alliance, click here.

Note: Project Management Professionals can get 14 PDUs for this CSM course.

2-Day Certification Course

Taking this class will provide you with the Certified Scrum Product Owner® (CSPO) credentials. People who are comfortable with the "business side" of projects, are often the right person for the Certified Scrum Product Owner® (CSPO) certification. While the Certified ScrumMaster® (CSM) helps the Scrum Team work together to learn and implement Scrum, the CSPO creates product vision, orders the product backlog, and makes sure the best possible work is delivered to delight the customer.

Course Topics & Learning Objectives:

Immerse yourself in the major skill-sets and practices you need to succeed as a Scrum Product Owner. Throughout this CSPO course, you will learn:

  • Scrum history, theory, principles and values
  • Scrum framework basics and practices
  • Planning for sprints, releases, and portfolios
  • The role of the Product Owner in the Scrum Framework
  • Advanced techniques such as:
    • Working effectively with stakeholders
    • The mindset of an effective Product Owner, especially how to think about complexity and change and the impact on projects, products, and planning
    • Key practices and tools for Product Owners not covered in Scrum, including what's required to build and maintain a good product backlog

For more information on this CSPO course taught by the Agile Arizona training partner Agile for All, click here.
For the CSPO certification information provided by the Scrum Alliance, click here.

Note: Project management professionals can receive 14 PDUs for this CSPO course.

2-Day Certification Course

Taking this class will increase your leadership effectiveness and help you become a better leader, no matter what your role. CAL is a great choice for executives, managers as well as for coaches & consultants. The common thread among CAL students is the desire to enhance their workplace (and/or clients' workplace) with Agile values, practices, and metrics. Participants in CAL will receive their Certified Agile Leadership® (CAL) credentials. The CAL program is a practice-based program that develops Agile leadership competency and maturity.

Course Topics & Learning Objectives:

Merge Agile approaches into your leadership style. Whether your organization applies Agile at the team level or you're just getting your feet wet with an Agile framework, this Certified Agile Leadership® course will help you improve your ability to:

  • Describe the origins of Agile and how it helps organizations thrive in the midst of complexity
  • Apply an Agile approach to change
  • Secure your competitive advantage in a continually evolving national and global marketplace
  • Structure your organization according to principles of organizational agility, instead of silos, to better align efforts

For more information on this CAL course taught by the Agile Arizona training partner Agile for All, click here.
For the CAL certification information provided by the Scrum Alliance, click here.

Note: pre-work is required for this course.
Note: Project Management Professionals can receive 18 PDUs for this CAL course.

Quite often product teams go straight from an idea to delivery without spending the time needed to discover the problems they need to solve for their business and their customers.

Planned and methodical product discovery is critical to evolve your products, but actually executing on this promise is often difficult to implement. To be effective, it takes not only an understanding of prototyping, but also well-developed customer discovery skills to gather the insights needed to move forward in the best way possible.

In this workshop you will learn to:

  1. Discuss learning needed to execute on one feature in a story map
  2. Build a rapid prototype with these learnings in mind
  3. Formulate concrete questions you have regarding your prototype
  4. Run user interviews to get quick feedback on your prototype
  5. Refine your prototype based your learning from the interviews
  6. Write a dress rehearsal script, including your new hypotheses
  7. Facilitate a dress rehearsal to learn about your hypotheses

Upon completion of this hands-on workshop you will leave with practical skills and critical product discovery techniques that will help you master the art of product management!

How do you measure your teams effectiveness? With all the choices available, it can be overwhelming as to which measures and tools might meet your needs and which ones will work best in your environment. As a technology owner, this session will give you suggestions on how to gauge the health of your product and project teams. As a product owner, you will gain ideas on determining appropriate velocity and quality measurements to balance with your delivery needs. Join Jennifer as she explains the relationship of the DevOps cycle, your environment, and how a hub and spoke model can link all your different data sets and tools together. She identifies opportunities for applying test data analytics across the engineering and test landscape, ranging from high-value test cases to dynamically generated regression test suites.

Learning Objectives:

  • Understand tool optimization using open source options
  • Learn how to evaluate tools for your environment
  • Explore dashboard samples to integrate data sources

Workshop Outline:

  • Data
    • History of data
    • Using "Big Data" in decisions
    • Exploring data activity
  • Tool Optimization
    • Open source options
    • Tools evaluation
  • Dashboards
    • Hub and spoke model
    • Data sources integration
    • Data analytics

Jennifer will review ways to collaborate and show results in a way that clearly shows progress and how to present a visual dashboard to your leadership and stakeholders in the organization. Most importantly, Jennifer provides tips to improve your skillset - and your mindset - so you will eagerly embrace the application of test data analytics in your test engineering practices for your organizations.

What is Agile and why does it continue to be so popular? This workshop is an introduction to Agile, rather than a specific Agile methodology (like Scrum or Kanban). Through an interactive simulation (aka game), attendees will learn how the principles of the Agile Manifesto can be applied at the team and program levels.

During the workshop, participants will learn the power of visualizing knowledge work by creating an Agile task board. Participants will also have the opportunity to use multiple common visualizations (time in process scatter plot and distribution) for delivery date predictions. Additionally, by understanding Little's Law and net flow, participants will learn to describe their confidence in those historical-data-based predictions.

Workshop Outline:

  • Intro to Agile (history and Manifesto)
  • Intro to common Agile methods and movements (eg Scrum, Kanban, DevOps)
  • Featureban simulation/game
  • Debrief, retrospective, and action items

After experiencing the Featureban simulation, attendees can recreate and modify the game for their specific use (Featureban is Creative Commons licensed).

At the conclusion of this workshop, attendees will be ready to evaluate different Agile methods for best fit and begin experimenting with the practical application of Agile principles.

Let's get into the code in this workshop. What are your biggest challenges in your dev team? Legacy code that needs refactoring? Duplicate/dead code? Poor quality code making it into production?

In this workshop you will be able to get your hands on the keyboard, we will work as a mob (group) on some code (old and/or new) and apply the agile practices of small iterative cycles. We will address common coding challenges with: TDD, Refactoring, Clean Code, Design patterns and provable refactorings to hone and sharpen our technical skills.

Detecting and removing duplication effectively is the cornerstone of emergent design and refactoring. Yet we are *never* taught or trained on how to do this. In this lab, we will use a combination of teaching techniques to learn to recognize coding problems and resolve them. All hands on exercises will be available in in these languages: java, javascript, c#, c++ or python.

2-Day Certification Course

Taking this class (and passing the test) will provide you with the Certified ScrumMaster® (CSM) credentials. As a CSM, you'll be prepared to help Scrum Teams perform at their highest level. CSMs also protect the team from both internal and external distractions. Through the certification process, you will learn the Scrum framework and gain an understanding of team roles, events, artifacts and rules.

Course Learning Objectives:

By the end of the training, you will be able to:

  • Describe the Scrum framework to others
  • Explain the difference between the Scrum framework and other processes and systems
  • Be a successful Scrum Master for a Scrum team
  • Help a Scrum team plan successfully
  • Create a personal plan for the future

For more information on this CSM course as taught by the Agile Arizona training partner Agile for All, click here.
For the CSM certification information provided by the Scrum Alliance, click here.

Note: Project Management Professionals can get 14 PDUs for this CSM course.

2-Day Certification Course

Taking this class will provide you with the Certified Scrum Product Owner® (CSPO) credentials. People who are comfortable with the "business side" of projects, are often the right person for the Certified Scrum Product Owner® (CSPO) certification. While the Certified ScrumMaster® (CSM) helps the Scrum Team work together to learn and implement Scrum, the CSPO creates product vision, orders the product backlog, and makes sure the best possible work is delivered to delight the customer.

Course Topics & Learning Objectives:

Immerse yourself in the major skill-sets and practices you need to succeed as a Scrum Product Owner. Throughout this CSPO course, you will learn:

  • Scrum history, theory, principles and values
  • Scrum framework basics and practices
  • Planning for sprints, releases, and portfolios
  • The role of the Product Owner in the Scrum Framework
  • Advanced techniques such as:
    • Working effectively with stakeholders
    • The mindset of an effective Product Owner, especially how to think about complexity and change and the impact on projects, products, and planning
    • Key practices and tools for Product Owners not covered in Scrum, including what's required to build and maintain a good product backlog

For more information on this CSPO course taught by the Agile Arizona training partner Agile for All, click here.
For the CSPO certification information provided by the Scrum Alliance, click here.

Note: Project management professionals can receive 14 PDUs for this CSPO course.

2-Day Certification Course

Taking this class will increase your leadership effectiveness and help you become a better leader, no matter what your role. CAL is a great choice for executives, managers as well as for coaches & consultants. The common thread among CAL students is the desire to enhance their workplace (and/or clients' workplace) with Agile values, practices, and metrics. Participants in CAL will receive their Certified Agile Leadership® (CAL) credentials. The CAL program is a practice-based program that develops Agile leadership competency and maturity.

Course Topics & Learning Objectives:

Merge Agile approaches into your leadership style. Whether your organization applies Agile at the team level or you're just getting your feet wet with an Agile framework, this Certified Agile Leadership® course will help you improve your ability to:

  • Describe the origins of Agile and how it helps organizations thrive in the midst of complexity
  • Apply an Agile approach to change
  • Secure your competitive advantage in a continually evolving national and global marketplace
  • Structure your organization according to principles of organizational agility, instead of silos, to better align efforts

For more information on this CAL course taught by the Agile Arizona training partner Agile for All, click here.
For the CAL certification information provided by the Scrum Alliance, click here.

Note: pre-work is required for this course.
Note: Project Management Professionals can receive 18 PDUs for this CAL course.

Your team can be ten times better. The Core Protocols are one way to make your team great.

Your team can be ten times better.

What does that mean? That means your professional team can accomplish 10x more work, do it with 10x more quality, 10x faster, or with 10x less resources. Your family can be 10x happier. Your school can be 10x more effective at helping people learn. Your community group can be 10x better at making life better for the people it serves. Even you yourself can be 10x more effective at getting what you want.

In other words, you can be great. Your team can be great.

Greatness

Can you say these things about your teams?:

  • My projects are completed effortlessly on schedule and in budget every time.
  • Every team I've ever been on has shared a vision.
  • In meetings, we only ever do what will get results.
  • No one blames "management" or anyone else, if they don't get what they want.
  • Everybody shares their best ideas right away.
  • Ideas are immediately unanimously approved, improved, or rejected by the team.
  • Action on approved ideas begins immediately.
  • Conflict is always resolved swiftly and productively.
The Core Protocols are one way to make teams that have these characteristics.

Some of the things you'll learn:

  • Results-oriented behaviors
  • How to enter a state of shared vision with a team and stay there
  • How to create trust on a team
  • How to stay rational and healthy
  • How to make team decisions effectively
  • How to move quickly and with high quality towards the team's goals

FAST Agile is an ongoing experiment that combines: Team Self-selection, Dynamic Reteaming, Open Allocation, Agile and Open Space.

You will hear stories from an ongoing experiment using Open Space Technology as a way to dynamically form teams around work and auto scale a tribe. Our tribe meets every two days and holds a marketplace to decide what to work on next. We let natural leadership and self-organization determine team makeup to execute on a two-day iteration.

The FAST Agile methodology has been compared to a continuous hackathon. Not only is it working, but people also love it! We have heard things like "this is the only way I ever want to work from now on."

In this hands on workshop you will learn how we create and track requirements in FAST. It involves story mapping and a refinement that we discovered called Feature Mapping or feature trees. This technology is fun to learn and is standalone even if you never did anything else with FAST.

Using Open Space as a mechanism for agile at scale raises many questions that we had to work through. We made great strides and great discoveries. Even if you don't go and implement this way of working, you'll come away with A-HAs and some exciting new tools.

Years ago, I almost killed a scrum team with PowerPoint.

Tasked with introducing my team to Scrum, I did what any "reasonable" person would do: I googled "Scrum PowerPoint" and download a deck. I then proceeded to subject my team to slide after slide about the scrum framework for two hours.

They were not impressed.

A month later the organization asked me to do a full 1-day workshop on scrum with the same group. While we needed to review the framework, I knew doing it with PowerPoint again would lead to death (probably mine). In a panic, the night before the workshop, I invented Build Your Own Scrum (BYOS), which lets you teach the scrum framework without a single powerpoint slide. Armed with paper, glue, scissors and my new Build Your Own Scrum worksheet, my team gained a deep understanding of scrum through conversation and collaboration.

They were impressed.

After some refinement, I released my materials to the agile community, along with an in-depth facilitation guide. Since then, hundreds of thousands of people around the world have learned scrum without a boring lecture via BYOS.

In this workshop, you'll learn:

  • How to use BYOS to teach the scrum framework. Not only will we go over the original facilitation guide, you'll get the secrets I've discovered over the last 7 years that ARE NOT in the manual.
  • How to use the BYOS worksheet in a coaching context to help a team that is already doing scrum figure out how they can improve their work together.
  • How to interview new team members, scrum masters, or coaches using BYOS to uncover their actual understanding of the framework. Use BYOS to discover who really subscribes to agile principles & values, not just who has the best interview answers.

Best of all, the session will be recorded so you can review what we went over when you're back at the office. You'll even get free access to the upcoming online Build Your Own Scrum: Train the Trainer program I'm putting together based on the video we'll shoot in the workshop and additional content we won't have time for in our 4 hours together.

In the Agile Dojo, with new teams coming in every eight weeks, we had to learn how to quickly and effectively level-set a team with Agile/Scrum/Kanban basics without tears of boredom and avoiding death by PowerPoint. We have discovered and honed play and experiential-based learning techniques that we have used dozens of times to help teams all get "on the same page" with regards to what it means to Agile. These techniques provide the fundamentals of Scrum and Kanban frameworks, story mapping, INVEST, estimation, working agreements, and so on, all in a few hours. We call this Dojo Sprint Zero. Join us in this workshop and experience a little bit of Dojo Sprint Zero for yourself! We will lead participants through the core of the games and exercises we use, much as we would for a team coming into the Agile Dojo.

At the end of this workshop you will have had a taste of the Agile Dojo, experiencing fun and exciting ways to engage a team in Agile fundamentals in a short period of time. You will gain a solid understanding of Scrum/Agile basics (if you don't already have that!) and will have a solid beginning for building your own "tool box" of training games and activities.

Among the activities on the Menu (participants will help select which activities we run):

  • Scrum in 10 minutes
  • Pocket Principles
  • Story Mapping
  • Agile Manifesto interactive quiz
  • Build your own scrum
  • The Role Donut
  • Name Game

2-Day Certification Course

Taking this class (and passing the test) will provide you with the Certified ScrumMaster® (CSM) credentials. As a CSM, you'll be prepared to help Scrum Teams perform at their highest level. CSMs also protect the team from both internal and external distractions. Through the certification process, you will learn the Scrum framework and gain an understanding of team roles, events, artifacts and rules.

Course Learning Objectives:

By the end of the training, you will be able to:

  • Describe the Scrum framework to others
  • Explain the difference between the Scrum framework and other processes and systems
  • Be a successful Scrum Master for a Scrum team
  • Help a Scrum team plan successfully
  • Create a personal plan for the future

For more information on this CSM course as taught by the Agile Arizona training partner Agile for All, click here.
For the CSM certification information provided by the Scrum Alliance, click here.

Note: Project Management Professionals can get 14 PDUs for this CSM course.

2-Day Certification Course

Taking this class will provide you with the Certified Scrum Product Owner® (CSPO) credentials. People who are comfortable with the "business side" of projects, are often the right person for the Certified Scrum Product Owner® (CSPO) certification. While the Certified ScrumMaster® (CSM) helps the Scrum Team work together to learn and implement Scrum, the CSPO creates product vision, orders the product backlog, and makes sure the best possible work is delivered to delight the customer.

Course Topics & Learning Objectives:

Immerse yourself in the major skill-sets and practices you need to succeed as a Scrum Product Owner. Throughout this CSPO course, you will learn:

  • Scrum history, theory, principles and values
  • Scrum framework basics and practices
  • Planning for sprints, releases, and portfolios
  • The role of the Product Owner in the Scrum Framework
  • Advanced techniques such as:
    • Working effectively with stakeholders
    • The mindset of an effective Product Owner, especially how to think about complexity and change and the impact on projects, products, and planning
    • Key practices and tools for Product Owners not covered in Scrum, including what's required to build and maintain a good product backlog

For more information on this CSPO course taught by the Agile Arizona training partner Agile for All, click here.
For the CSPO certification information provided by the Scrum Alliance, click here.

Note: Project management professionals can receive 14 PDUs for this CSPO course.

2-Day Certification Course

Taking this class will increase your leadership effectiveness and help you become a better leader, no matter what your role. CAL is a great choice for executives, managers as well as for coaches & consultants. The common thread among CAL students is the desire to enhance their workplace (and/or clients' workplace) with Agile values, practices, and metrics. Participants in CAL will receive their Certified Agile Leadership® (CAL) credentials. The CAL program is a practice-based program that develops Agile leadership competency and maturity.

Course Topics & Learning Objectives:

Merge Agile approaches into your leadership style. Whether your organization applies Agile at the team level or you're just getting your feet wet with an Agile framework, this Certified Agile Leadership® course will help you improve your ability to:

  • Describe the origins of Agile and how it helps organizations thrive in the midst of complexity
  • Apply an Agile approach to change
  • Secure your competitive advantage in a continually evolving national and global marketplace
  • Structure your organization according to principles of organizational agility, instead of silos, to better align efforts

For more information on this CAL course taught by the Agile Arizona training partner Agile for All, click here.
For the CAL certification information provided by the Scrum Alliance, click here.

Note: pre-work is required for this course.
Note: Project Management Professionals can receive 18 PDUs for this CAL course.

This talk will discuss the critical traits and behaviors of many of our industry's best product teams. I've had the extremely good fortune to be able to work with many of the very best technology product teams in the world. People creating the products you use and love every day. Teams that are literally changing the world. What I've learned is that there is a profound difference between how the very best product companies create technology products, and the rest. And I don't mean minor differences. Everything from how the leaders behave, to the level of empowerment of teams, to how the organization thinks about funding, staffing and producing products, down to how product, design and engineering collaborate to discover effective solutions for their customers.

For those that have not yet had the opportunity to participate in, or observe a strong product team up close, in this talk I wanted to try to give you a glimpse into some of the important differences that distinguish the best product teams from the rest.

Imagine yourself sitting down in a director's office with a nervous feeling. "So, about those agile metrics I asked from you…", she says. Your stomach churns and pulse quickens.

How will you show progress of transformation with agile? How will you measure improvement in teams and people? And how will you avoid the threat of harm from popular metrics like "say:do ratios" and "velocity"?

Whether you're a manager, on a software team, or consultant, you've likely experienced conflict over metrics with agile. Traditional metrics which emphasize personal productivity drive negative behaviors, encouraging us to stay busy over working together to achieve goals. Meanwhile, leaders feel dissatisfied with popular "agile metrics," such as velocity and burn-down charts when they fail to provide the insights desired.

Come join what's sure to be a lively discussion and decode the complexity of measurement with agile. Through an innovative combination of quantitative and qualitative methods, discover outcome-oriented metrics which solve organizational needs for performance, quality, and change. Clarity and prosperity between agile and metrics is not out of reach. Come find out how!

Customers are not paying for your product, they are hiring your product and are paying for positive outcomes and impacts. Agile was marketed with promise of faster value delivery to customer but as it went mainstream many organizations focused only on mastering different elements of agile frameworks and progress is being measured by vanity metrics such as velocity and burndown charts, leaving customer success sideways.

Organizations and teams must realize that while "speed to launch" is crucial, "speed to learning" is even more important as they deliver features and products. How we respond to these learning's can drive a radical change in focus from "Velocity of Story Points" delivered to "Velocity of Learning" gained and answering the fundamental question of "Is our Customer Winning?". To accomplish this mindset shift, Product Managers and business analysts need to learn to move their focus from mastering the art of writing perfect user stories to connecting their teams with the users of their products and the "problems & challenges their customers are trying to solve". Taking teams to the next level of making the customer successful through continuous delivery of valuable product requires an alignment between the product managers, analysts, engineering team and their customers. It requires the product managers and analyst to understand the difference between product success and customer success.

Join Kalpesh as he shows through storytelling and practical techniques on how connecting teams to customers and their problems can move them from "feature factory" to collaborative partners in driving customer success.

Learning Outcomes:

  1. Attendees will learn how "Empathy" is a crucial element of product creation
  2. Attendees will learn the importance of understanding what "jobs" the user is trying to accomplish using their product and what "winning" means to the customer
  3. Attendees will learn the difference between Product Success and Customer Success and how they need to focus on both these elements
  4. Attendees will learn what metrics they need to focus on in order to focus on customer success
  5. Attendees will also be introduced to three techniques that help them and their team focus on customer success

Learn improv techniques & try out some silly (& fun!) games to help your teams collaborate, build trust, & become more adventurous.
Warning: If you do not like fun and games, this is not the session for you. If you're still reading, here's what we will cover:

  • We will learn about the first principle of improv -- "Yes, and." This principle is crucially important as it helps teams build trust and creativity
  • We will create a few improvised scenes and embrace our failures by "wiping" the scene
  • We will see how the ideas of the group are WAY better than the ideas of a single person through collaborative storytelling and doodling
  • Last, we will try out a few quick games that bring fun and variety to events like the Daily Scrum and Sprint Retrospectives

Scrum is excellent at helping surface team and organizational dysfunction, but dealing with dysfunction can be uncomfortable. As an agilist, how do you help your team work through these newly voiced challenges?

Court jesters have a long history of helping give voice to uncomfortable truths, often speaking words that would have others killed. In the 1300's when the French fleet was destroyed by the English at the Battle of Sluys, the French king's jester told him that the English sailors "don't even have the guts to jump into the water like our brave French". This session will help you become an agile jester - speaking difficult truths through humor.

During this workshop you'll get hands-on experience using practical tools drawn from improvisational comedy, the art of magic, and clowning. Every agilist should have these tools in their bag of tricks.

As Agile is more accepted as the way to develop software in organizations, some software teams and groups within IT are also becoming Agile, but with using Kanban as their chosen Agile methodology. By leveraging Kanban in addition to Scrum, other groups in the organization like marketing, legal, finance, sales, etc... are also embracing Agile by using Kanban boards to improve the way their business processes flow across the organization.

Dimitri shares his vast experience to illustrate how organizations have introduced Kanban across levels and functions of their organizations. You will learn Kanban and walk away with real examples/techniques that you can implement immediately within your organization.

In 2011, Tiempo was number 348 on Inc magazines fastest growing private companies list. As we planned our future, we saw leadership as a key impediment to sustainable growth. We could hire outstanding engineers but leading a fast-growing company that provided agile based teams of engineers was a major challenge. We needed a framework that would allow us to not only establish our strategy and goals but enable leadership to execute quickly.

Our clients loved the results we achieved building software using agile methods and we thought we could implement a similar model for running our company. At that time, we were only able to find a few companies trying to implement agile concepts into business management. We ended up using Vern Harnish's Rockefeller Habits (now Scaling Up) as a basis but converted it to an agile model.

I told the executive team that on January 1, 2012 we would do a control alt delete and reboot the company on a new operating system. We spent the last quarter of 2011 preparing and then launched into what has turned out to be a very long journey with no apparent end to it. The result is that Tiempo has been on Inc Magazine's fastest growing private companies list six times, a feat that only 6% of the companies have accomplished.

In this presentation, Cliff will present the highlights and lessons learned from seven years on the journey.

Tiempo has about 400 employees, most of which are software engineers on agile teams. Those teams are currently creating software for about 40 companies. We leverage a lot of their learnings and experiences back into how we run the overall business.

Need to take a break and recharge yourself?
This is a room dedicated to quiet reflection and rejuvenation - it's a place to "get away" from the conference and take a breather.

Does unplanned work compete with your planned work? Do conflicting priorities turn your day upside down? Invisible work blindsides people, leaving teams unaware of mutually critical information, until it's too late.

Intertwined with these problems, is the question, how does one plan for, or allocate capacity for the invisible? It's tough to analyze something you can't see. Incognito work doesn't show up in metrics. Hidden work stalls and blocks important priorities and masks dependencies. Risk accumulates from work started late and delivered late.

The solution is to make work visible in a compelling way that allows others to see problems. In this session, Dominica provides countermeasures to expose time theft due to unplanned work, conflicting priorities, and dependencies, allowing them to be seen and measured. Come discover how you can become the voice of reason in your organization by exposing time thieves.

Value Proposition Canvas - Designing a more valuable product.

Are you working hard, but failing to wow your customers? Learn how to set aside your assumptions and design solutions that will create more value for your stakeholders. In this hands-on workshop, you will build a Value Proposition Canvas that will help you better understand your customers and the value that you could create for them. This talk will also include how CBRE is using the value proposition in its design thinking pilot.

When you're up in front of a group as a facilitator or coach, every moment presents choices. What question do I ask next? Is this time to use a particular facilitation tool? Should I share a model or a bit of knowledge now or trust the group? Most people, however, miss most of the these opportunities for choice. They stick to a plan or simply react.

In this session, Richard and Peter demonstrate and teach how different choices take group interactions in different directions and how you can mindfully make choices in each moment to create more engagement and better group outcomes.

Does work grind to a halt whenever your team's star developer goes on vacation? Do some work items spend a very long time waiting for input from senior members of your team or program? Does your team struggle with highly variable flow of work? Did The Phoenix Project's Brent problem sound a little too familiar?

A skills liquidity matrix can be used to help a team self organize around work and skills matchups. Additionally, this simple tool can help leaders plot a course for maturing the performance and Agile practice of a team or value stream.

This session covers how and why to create and use a skills liquidity matrix to smooth the flow of work and increase the ability to absorb variability.

Coaching Technical practices is a bit like being a fitness coach. In the end it's not about what you are doing while you are there, you need the team to get (the code) in better shape. This is more about shaping behavior while you are gone than teaching or instructing while you are there. While I've been Agile Technical coach for over 10 years, I've only started to realize that my job is about optimizing behavior when I'm gone, rather than when I'm there, for the last 4 years. In this talk I'll share my practices, stories and what I've learned.

We are a Business and Vendor Management Team within American Express Technologies. Our team had very few people with any Agile experience, and we were lagging behind our Technology and Business Partners in the Agile space. We set out to improve the agility within a very seasoned team.

We'll discuss the challenges with our culture that we faced in rolling out PI sessions, stand ups, agile methodology, capacity, and tool usage all within a primarily non-development department. Our culture has changed in a year during our Agile Transformation. We are breaking down silos, providing opportunities for employees, and helping provide more value to our customers. We are measuring automation and cost savings and creating key performance indicators for our teams.

We can help bring agile practices to life in your work place - regardless of the culture!

Need to take a break and recharge yourself?
This is a room dedicated to quiet reflection and rejuvenation - it's a place to "get away" from the conference and take a breather.

Discover how you can become a yoga ninja.

These simple methods can be done at while standing or sitting in a chair. In this session, participants will experience techniques which can rejuvenate your mind and body. Using these techniques at work can help you become more productive and enjoy overall better health. (Shhh... No one has to know you are doing yoga). Leave feeling refreshed and ready for the rest of your day.

Appropriate for all levels of physical ability.

Ever sit in a strategy review session and get little or no participation from others? Or feel like you left a planning session with a different understanding of what was agreed to?

If you feel there must be a more effective way to communicate important information around your strategy and plans and you want a better way to document it so your stakeholders will both understand and engage in providing useful feedback, Jennifer Bonine has a solution for you.

Join Jennifer as she describes mind mapping tools and techniques and explore how mind maps can help increase team velocity and communication. Download—on your tablet, phone, or laptop—a free mind mapping tool to try, learn how to use the tool, take a real-life problem and solve it using the tool, and discuss the benefits of mind maps for solving problems and communicating information inside your teams and organizations. Take away a working tool to improve velocity in your sprints, development cycles, and planning sessions.

Let's talk about reality. This session will show you how to get started, discuss the 11 tips for a Successful Scrum Implementation and then give you actionable outcomes to use in the real world when you return to your organizations.

Please feel free to view the presentation and learn more at agile-az-2018.mvizdos.com.

"The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity."
— Peter Drucker in The Landmarks of Tomorrow (1959)

Whether your Agile team develops hardware or software three elements are crucial to successful knowledge-based value creation:

  • Communicating effectively - both externally with stakeholders and end-users and internally among the design team members
  • Making informed design decisions - i.e. testing assumptions through prototyping
  • Matching methods with the type of knowledge task - ensuring that incentives and activities support your goal

In this session you will learn about a novel model for understanding knowledge-driven value creation processes called The Wheel of Knowledge (WoK), which provides a framework for navigating the development process and a language for discussing next steps for accelerating the value cycle. The different stages of the model reflect how all knowledge-based value originates from tacit knowledge (e.g. an idea). Next, the challenge is to make the knowledge explicit so that it can be shared between individuals and developed into a solid solution. Finally, once a satisfying solution has been reached it is time to bring it to scale and to market. Different facilitation methods serve different purposes that are conducive to high engagement in different stages of the process. Knowing which type of approach to prescribe to a given knowledge conversion challenge is a key contribution of Dr. Jensen's research.

Next, you get to be playful! Dr. Jensen will demo LEGO® SERIOUS PLAY® activities that you might want to adopt to help accelerate the different stages of the value creation process for your team.

UX is driving you crazy, a black throwing off timelines and killing ideas. They're too siloed and not collaborating well with engineering. UX doesn't seem Lean, and popular Agile methodologies haven't figured out how UX fits in.

UX is throwing your Agile train off so much that you want to throw them under it. Can't anybody make wireframes? Can't we circumvent or exclude these people? Can't engineering and Agile Teams design the product themselves?

Companies are figuring out that UX specialists and the User-Centered Design process are good investments that more than pay for themselves. This session explains how the UX process fits into Agile, saves companies money, augments DevOps goals, and increases customer satisfaction. Learn how to save time, money, and sanity when UX does research, designs, builds rapid UX prototypes, conducts and interprets UX testing, and iterates… before developers write a line of code.

One of the more current trends within Agile and software engineering organizations is to automate continuous integration (CI) and continuous delivery (CD) through embracing DevOps culture. This has powered the Shift-Left of testing and overall quality culture, where more testing responsibility moves earlier in the process, basically the full stack software engineer is accountable for all types of testing. Some companies are significantly reducing the professional tester role. Practices like Test Driven Development, Behavior Driven Development, and Acceptance Test Driven Development along with more sophisticated test automation technology is powering the capability to Shift-Left. However, creating and maintaining test data is still a challenge. So what are we learning and what is the future?

Come learn how some companies are making this transition, their journey characteristics, how they are using new practices and tools, and the next level of thinking within TestOps and Agile.

Value / Learning Outcome: You will be exposed to the different testing practices, new team structures, Agile practices impacts, and how these new practices and team structures can be integrated coherently. You will also learn some new technology solutions within TestOps for Cloud and On-Premise platforms.

Novice teams often feel that maintaining information radiators in their team area represents duplicate effort on top of keeping their project management tool up to date. In fact, the two types of tools have quite different purposes. Let's clarify the purpose of each and the differences between them.

Learning outcomes:

  • understanding of the differences between volatile and stable information
  • understanding of the types of tools that best help teams manage each type of information
  • understanding the content and level of detail appropriate for information radiators as opposed to systems of record

Need to take a break and recharge yourself?
This is a room dedicated to quiet reflection and rejuvenation - it's a place to "get away" from the conference and take a breather.

Discover how you can become a yoga ninja.

These simple methods can be done at while standing or sitting in a chair. In this session, participants will experience techniques which can rejuvenate your mind and body. Using these techniques at work can help you become more productive and enjoy overall better health. (Shhh... No one has to know you are doing yoga). Leave feeling refreshed and ready for the rest of your day.

Appropriate for all levels of physical ability.

High-performance teams are masters of mindfulness. The individual team members have high self-awareness. They know who they are, how they feel, and what they want. They always know the right thing to do or say at the right moment. They are aware of the impact of everything they do or say to each other. Teams in this state have high group awareness - as a team they know who they are, how they feel, and what they want together. Some teams get into this state by accident, and others are intentional and get there on purpose.

To get into this state of mindfulness and high performance on purpose, Richard incorporates elements of the work of Jim and Michele McCarthy and the Core Protocols, Woody Zuill and Mob Programming, contemporary meditation teachers, and his own work with meditation and Core Protocols.

In this session, we practice ways to get into a state of group mindfulness, including Core Protocols such as emotional check in, personal alignment, investigate, and group alignment. We also practice some short guided meditations. Attendees leave with embodied knowledge of activities to bring more mindfulness to their work teams.

As people who make products, it's easy to get excited about the product and to assume everyone will love our baby just as much as we do. But customers don't actually want our products, no matter how wonderful they are - customers want what they want, and they'll use our products if we help them get what they want. Good product management, then, requires a focus on what customers want. In this session, Richard teaches you how to use customer profiles and customer problem interviews to understand your customer's goals and needs so you can build a product they'll be thrilled with.

Agile transformations are delicate things, but they can be game changers for organizations looking to improve how they manage and deliver complex products.

In this talk, Larry shares why Agile is amazing for the development of all types of products, not just software. Though Agile is powerful, Larry touches on why Waterfall isn't going anywhere, because there are still places where this approach works very well. He also delves into how the farmer (Waterfaller) and cowman (Agilist) can be friends, despite their differences.

Additionally, Larry illustrates how the needs and values of different tribes can be bridged to find effective, even wonderful, ways to work together.

Larry wraps up this talk by outlining where agile transformations can hit pitfalls, ways to spot the pitfalls beforehand, and how to solve them.

Premera Blue Cross of Washington tried a radical experiment in self-organization - at scale. At it's largest, we had two tribes of around 50 people. In theory, you can grow a tribe to 150 - with one just one agile coach.

On the whole, it was a success, and we will share what worked and didn't work. Essentially, we combined Open Space with team self-selection and open allocation. We worked on a two-day cadence and allowed for dynamic reteaming.

Working this way, we had to tear down a lot of agile taboos and "best practices". It might sound unintuitive, but then so does pair programming and test-driven development - and yet they work. So we weren't that surprised to find this radical approach to scaling agile effective when it started to work and heard people say things like "I never want to work any way other than this".

"When will the project be finished?"
"Are you on track?"
"How do you know what your team can deliver this year?"

We've all been asked these questions - or variations of them. After all, everyone in your company wants to know what you can accomplish by when. And it's on you to provide the answers your executive team needs in a way they can understand. In an Agile environment, it's imperative to earn and keep management's trust in your ability to deliver.

In this session, we describe how WebPT - a top Arizona-based software company - uses risk-based management practices to accurately project timelines, assess the impact of changing scopes and priorities, improve project visibility, and answer the questions everyone is asking. With this foundation, you'll learn how you can incorporate risk and confidence into your planning process to improve the accuracy of your project planning and monitoring. Come to hear how we delivered 93% of our planned roadmap in 2017 (that's 70 delivered projects across multiple Scrum teams).

While Agile is proven to be great for smaller teams and organizations, it can struggle at scale. Several approaches to this issue exist, such as Scrum of Scrums (SoS), Disciplined Agile Delivery (DAD) and Large Scale Scrum (LeSS). The most popular is the Scaled Agile Framework (SAFe). As with any great tool, when not wielded carefully, it can cause more harm than good.

Bob begins his talk with an overview of the key points of SAFe and how it differs from other Agile scaling frameworks. He then dives into common ways SAFe can go wrong, and how to recover from missteps. Bob also explores the importance of the relationship of Agile Teams to ARTs, and how cross-functionality is vital, plus he lays out the relationship between Agile sprints and Program Increments. Finally, Bob talks in-depth about the importance of training all levels of the organization to foster the cultural shift required for a successful SAFe transformation.

Need to take a break and recharge yourself?
This is a room dedicated to quiet reflection and rejuvenation - it's a place to "get away" from the conference and take a breather.

What percent of the week do you want your teams to spend learning to get better at what they do?

Learning as a team promotes: Team Cohesion, Team Emergence (Rising Tide Effect), Increased Innovation, Team Ownership of Ideas, Psychological Safety, and Increased Productivity

Let's talk about why your team should be learning together and how to make it happen.

Modern CI/CD pipelines should be automatically deploying to your environment on commit. If you deploy to multiple servers, coordinating deploys across them can be a problem, especially if something fails. Building a centralized deployment framework masks infrastructure complexity for your development teams and ensures all deploys meet your deployment standards. Andy discusses how Allstate has built a core deployment framework that supports blue green deploys, automated rollback, and does security and reporting checks on each deploy. This improved our compliance controls and lowered our security risks while simplifying the deployment process for our development teams. All this combines to allow our development teams to spend time focused on their product and less time focused on infrastructure.

In this session, we'll examine the journey of product ideas in various types of software organizations. This will allow you to compare and contrast your company to others in our region. In addition, I'll introduce a series of tools that can help to nurture (or discard) ideas that are vying for your product teams' mindshare, time and investment. These tools are ideal for managing stakeholders and creating shared understanding around each product idea that your company is considering.

Are you struggling to demonstrate - or drive - better outcomes with the many metrics your agile methodology produces? Sure, adopters of scrum, Kanban, SAFe, or other methodologies get a whole array of measures to analyze: velocity, predictability, cycle time, variability and many (many) more. These metrics can help an organization incrementally improve, focus on the right work, and produce better outcomes - or they can be useless, drive the wrong outcomes, or kill morale. So how do you get it right? The Urgency Index is an example of a new way to look at "agile" metrics - and a reminder that they are only part of the story of success.

Those who join this session will walk away with a new way to tell stories with metrics from team to enterprise level. We've got this! This session is fun and interactive and always includes lots of engagement and participation. It's not a lecture, it's a discovery session.

This session provides a creative look at collaboration and teamwork through the lens of a live professional jazz combo. During the session, we alternate between live performance and discussions with the musicians about how they approach collaboration, communication, listening, mastery, tradition vs. exploration, and the boundaries between art and business. If you're in the mood to hear some great music from one of Phoenix's best jazz groups, while exploring master level collaboration, come on by! You're sure to see Agile from a fresh perspective!

Time and time again, the organizations that we partner with are challenged to financially justify their transformation to Agile. The advantages of Agile are well documented but those benefits need to be translated to a business case that can drive the financial investment required to successfully transform an Enterprise. During this session, Will Davis and Joe Poblocki will guide attendees through the basics of business case development; identify, evaluate, and quantify costs and value drivers; and review a sample business case to support enterprise Agile Transformation.

Need to take a break and recharge yourself?
This is a room dedicated to quiet reflection and rejuvenation - it's a place to "get away" from the conference and take a breather.

Ever feel like you need a nap, but there's no time?
Do you ever suffer from insomnia, making the next day feel like you are moving through thick fog?
Does your workload or life in general ever feel like "mission impossible"?

In this session, participants/yoga ninjas will experience an effortless meditative state, using ancient Yoga Nidra techniques. Yoga Nidra is a sleep-based mediation which can be practiced sitting or laying down.

Only for participants who want to experience profound relaxation, mental clarity, and focus. Appropriate for all levels of physical ability, with or without any prior meditation experience.