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2-Day Certification Course

Taking this class (and passing the test) will provide you with the Certified ScrumMaster® (CSM) credentials. As a CSM, you'll be prepared to help Scrum Teams perform at their highest level. CSMs also protect the team from both internal and external distractions. Through the certification process, you will learn the Scrum framework and gain an understanding of team roles, events, artifacts and rules.

Course Learning Objectives:

By the end of the training, you will be able to:

  • Describe the Scrum framework to others
  • Explain the difference between the Scrum framework and other processes and systems
  • Be a successful Scrum Master for a Scrum team
  • Help a Scrum team plan successfully
  • Create a personal plan for the future

For more information on this CSM course as taught by the Agile Arizona training partner Agile for All, click here.
For the CSM certification information provided by the Scrum Alliance, click here.

Note: Project Management Professionals can get 14 PDUs for this CSM course.

2-Day Certification Course

Taking this class will provide you with the Certified Scrum Product Owner® (CSPO) credentials. People who are comfortable with the "business side" of projects, are often the right person for the Certified Scrum Product Owner® (CSPO) certification. While the Certified ScrumMaster® (CSM) helps the Scrum Team work together to learn and implement Scrum, the CSPO creates product vision, orders the product backlog, and makes sure the best possible work is delivered to delight the customer.

Course Topics & Learning Objectives:

Immerse yourself in the major skill-sets and practices you need to succeed as a Scrum Product Owner. Throughout this CSPO course, you will learn:

  • Scrum history, theory, principles and values
  • Scrum framework basics and practices
  • Planning for sprints, releases, and portfolios
  • The role of the Product Owner in the Scrum Framework
  • Advanced techniques such as:
    • Working effectively with stakeholders
    • The mindset of an effective Product Owner, especially how to think about complexity and change and the impact on projects, products, and planning
    • Key practices and tools for Product Owners not covered in Scrum, including what's required to build and maintain a good product backlog

For more information on this CSPO course taught by the Agile Arizona training partner Agile for All, click here.
For the CSPO certification information provided by the Scrum Alliance, click here.

Note: Project management professionals can receive 14 PDUs for this CSPO course.

2-Day Certification Course

Taking this class will increase your leadership effectiveness and help you become a better leader, no matter what your role. CAL is a great choice for executives, managers as well as for coaches & consultants. The common thread among CAL students is the desire to enhance their workplace (and/or clients' workplace) with Agile values, practices, and metrics. Participants in CAL will receive their Certified Agile Leadership® (CAL) credentials. The CAL program is a practice-based program that develops Agile leadership competency and maturity.

Course Topics & Learning Objectives:

Merge Agile approaches into your leadership style. Whether your organization applies Agile at the team level or you're just getting your feet wet with an Agile framework, this Certified Agile Leadership® course will help you improve your ability to:

  • Describe the origins of Agile and how it helps organizations thrive in the midst of complexity
  • Apply an Agile approach to change
  • Secure your competitive advantage in a continually evolving national and global marketplace
  • Structure your organization according to principles of organizational agility, instead of silos, to better align efforts

For more information on this CAL course taught by the Agile Arizona training partner Agile for All, click here.
For the CAL certification information provided by the Scrum Alliance, click here.

Note: pre-work is required for this course.
Note: Project Management Professionals can receive 18 PDUs for this CAL course.

2-Day Class

We have all read the stories about amazing product teams at the best software companies, but how do you work in these amazing ways while leading your product teams in new directions? This hands-on workshop will help you to take your product management skills to the next level!

You'll be learning about modern product management principles and immediately applying your learning during small group working sessions. Our hands-on activities include playing the role of product managers for popular products that we all use on a daily basis, so you will learn by doing instead of being lectured. If you've completed a scrum product ownership course or are looking to grow your product management skills to the advanced level, then this could be a great workshop for you.

A ​free two-hour product management consultation​ is also included with your registration. We will talk with you and your colleagues about the product management practice at your company and make recommendations on how to enact change.

By the end of the workshop you will be able to:

  1. Explain the basic tenets of modern product management to your organization
  2. Clearly define the skills of modern and effective product managers
  3. Lead your product teams for both existing and new product efforts
  4. Create rich and effective story maps which represent your customer needs and inform the solution to be delivered
  5. Facilitate a design studio ideation session with your product teams
  6. Discover exactly what should be in the MVP solution
  7. Identify and define key metrics that matter to positively influence your outcomes
  8. Manage stakeholders throughout the product life cycle
  9. Influence delivery teams to improve their processes to better support your products

2-Day Certification Course

Taking this class (and passing the test) will provide you with the Certified ScrumMaster® (CSM) credentials. As a CSM, you'll be prepared to help Scrum Teams perform at their highest level. CSMs also protect the team from both internal and external distractions. Through the certification process, you will learn the Scrum framework and gain an understanding of team roles, events, artifacts and rules.

Course Learning Objectives:

By the end of the training, you will be able to:

  • Describe the Scrum framework to others
  • Explain the difference between the Scrum framework and other processes and systems
  • Be a successful Scrum Master for a Scrum team
  • Help a Scrum team plan successfully
  • Create a personal plan for the future

For more information on this CSM course as taught by the Agile Arizona training partner Agile for All, click here.
For the CSM certification information provided by the Scrum Alliance, click here.

Note: Project Management Professionals can get 14 PDUs for this CSM course.

2-Day Certification Course

Taking this class will provide you with the Certified Scrum Product Owner® (CSPO) credentials. People who are comfortable with the "business side" of projects, are often the right person for the Certified Scrum Product Owner® (CSPO) certification. While the Certified ScrumMaster® (CSM) helps the Scrum Team work together to learn and implement Scrum, the CSPO creates product vision, orders the product backlog, and makes sure the best possible work is delivered to delight the customer.

Course Topics & Learning Objectives:

Immerse yourself in the major skill-sets and practices you need to succeed as a Scrum Product Owner. Throughout this CSPO course, you will learn:

  • Scrum history, theory, principles and values
  • Scrum framework basics and practices
  • Planning for sprints, releases, and portfolios
  • The role of the Product Owner in the Scrum Framework
  • Advanced techniques such as:
    • Working effectively with stakeholders
    • The mindset of an effective Product Owner, especially how to think about complexity and change and the impact on projects, products, and planning
    • Key practices and tools for Product Owners not covered in Scrum, including what's required to build and maintain a good product backlog

For more information on this CSPO course taught by the Agile Arizona training partner Agile for All, click here.
For the CSPO certification information provided by the Scrum Alliance, click here.

Note: Project management professionals can receive 14 PDUs for this CSPO course.

2-Day Certification Course

Taking this class will increase your leadership effectiveness and help you become a better leader, no matter what your role. CAL is a great choice for executives, managers as well as for coaches & consultants. The common thread among CAL students is the desire to enhance their workplace (and/or clients' workplace) with Agile values, practices, and metrics. Participants in CAL will receive their Certified Agile Leadership® (CAL) credentials. The CAL program is a practice-based program that develops Agile leadership competency and maturity.

Course Topics & Learning Objectives:

Merge Agile approaches into your leadership style. Whether your organization applies Agile at the team level or you're just getting your feet wet with an Agile framework, this Certified Agile Leadership® course will help you improve your ability to:

  • Describe the origins of Agile and how it helps organizations thrive in the midst of complexity
  • Apply an Agile approach to change
  • Secure your competitive advantage in a continually evolving national and global marketplace
  • Structure your organization according to principles of organizational agility, instead of silos, to better align efforts

For more information on this CAL course taught by the Agile Arizona training partner Agile for All, click here.
For the CAL certification information provided by the Scrum Alliance, click here.

Note: pre-work is required for this course.
Note: Project Management Professionals can receive 18 PDUs for this CAL course.

2-Day Class

We have all read the stories about amazing product teams at the best software companies, but how do you work in these amazing ways while leading your product teams in new directions? This hands-on workshop will help you to take your product management skills to the next level!

You'll be learning about modern product management principles and immediately applying your learning during small group working sessions. Our hands-on activities include playing the role of product managers for popular products that we all use on a daily basis, so you will learn by doing instead of being lectured. If you've completed a scrum product ownership course or are looking to grow your product management skills to the advanced level, then this could be a great workshop for you.

A ​free two-hour product management consultation​ is also included with your registration. We will talk with you and your colleagues about the product management practice at your company and make recommendations on how to enact change.

By the end of the workshop you will be able to:

  1. Explain the basic tenets of modern product management to your organization
  2. Clearly define the skills of modern and effective product managers
  3. Lead your product teams for both existing and new product efforts
  4. Create rich and effective story maps which represent your customer needs and inform the solution to be delivered
  5. Facilitate a design studio ideation session with your product teams
  6. Discover exactly what should be in the MVP solution
  7. Identify and define key metrics that matter to positively influence your outcomes
  8. Manage stakeholders throughout the product life cycle
  9. Influence delivery teams to improve their processes to better support your products

This boot camp will introduce you to professional coaching in an Agile environment through a series of games followed by live coaching with fellow participants.

  • Coaching demo – the instructor will do a live demo of the full range of a coaching conversation with a volunteer.
  • Intro to Coaching Triggers – coaching triggers offer a new framework to help you stay in the coaching mode, work from the coachee's agenda, and remain neutral. Coaching triggers are pairs of circumstances and corresponding techniques that help to identify how we can best help the coachee move forward. Each trigger will include an example of how to use the trigger and the powerful questions that go along with the trigger.
  • Flash Card Coaching - in "Flash Card Coaching," you will witness the value of powerful questions, presence, and active listening by using only preset questions to do a full coaching session.
  • Categorization games - work together in small groups to learn about powerful questions, giving advice, and the differences between the 4 modes of Agile Coaching; professional coaching, mentoring, teaching, and facilitating.
  • Choose Your Own Coaching Adventure – these games are just like the old "Choose Your Own Adventure" games. Your choices lead down a path that either leads to a successful coaching outcome or an unhappy coachee. Each unhappy ending comes with an explanation and you can always back up and try again.
  • Interrupting - you may want to ask the coachee to pause, slow down, or repeat information. This can potentially sidetrack the coachee. See how to overcome this need in order to follow along with the coachee wherever their problem solving thought process may lead.
  • Orienting - coachees can get off-track from their stated session purpose. Orienting is a technique for helping the coachee stay on track without unintentionally taking away their control of the session.
  • Spectating - you may feel the need to ask the coachee to pause, slow down, or repeat information. This can sidetrack the coachee. See how to overcome this need in order to follow along with the coachee wherever their problem solving thought process may lead.
  • Intuition - when an insight comes to us that would have turned out to have value for the coachee and we don't offer it, that's a shame. Likewise, presenting our intuition as fact may lead our coachee astray. Learn how to leverage your intuition to your coachee's advantage.
  • Re-directing - learn the three parts of redirecting a direct request such as “what do you think I should do” back into a pure coaching conversation.
  • Practice – participants will pair up throughout the workshop to practice all of the techniques covered in the workshop.

Utilizing the design thinking approach made popular by Amazon, Apple, and others learn how to modify your whole agile strategy and approach around a technique that can speed your time to success and failure. Learn how to get to POC and prototyping sooner for feedback from customers and buyers.

This workshop will explore what the design thinking approach is and walk you through a hands-on example of how to use design thinking in your teams for your development and testing strategies. Leave with a new technique to reinvent how you approach your agile teams.

Agile Teams are often described as High Performing and Self Organizing, What if your team is not yet there, and is really just a group of people that work together? What would cohesive collaboration look like? You know a great team when you see it, but how can you help a team that may be faltering? Plan a Power Pause - and reboot the team!

In this workshop, you will learn a framework to help assess your teams potential dysfunctions based off of Patrick Lencioni's New York Time bestselling book Five Dysfunctions of a Team and The Ideal Team Player. The behaviors we want to strive for include trust, positive conflict, commitment, accountability and attention to results. You will leave with a tool box full of activities to take back to your own teams! We'll also reconcile this framework with other popular team formation models and concepts such as Tuckman's Model of Group Development and the Drexler/Sibbet Team Performance® Model.

2-Day Certification Course

Taking this class (and passing the test) will provide you with the Certified ScrumMaster® (CSM) credentials. As a CSM, you'll be prepared to help Scrum Teams perform at their highest level. CSMs also protect the team from both internal and external distractions. Through the certification process, you will learn the Scrum framework and gain an understanding of team roles, events, artifacts and rules.

Course Learning Objectives:

By the end of the training, you will be able to:

  • Describe the Scrum framework to others
  • Explain the difference between the Scrum framework and other processes and systems
  • Be a successful Scrum Master for a Scrum team
  • Help a Scrum team plan successfully
  • Create a personal plan for the future

For more information on this CSM course as taught by the Agile Arizona training partner Agile for All, click here.
For the CSM certification information provided by the Scrum Alliance, click here.

Note: Project Management Professionals can get 14 PDUs for this CSM course.

2-Day Certification Course

Taking this class will provide you with the Certified Scrum Product Owner® (CSPO) credentials. People who are comfortable with the "business side" of projects, are often the right person for the Certified Scrum Product Owner® (CSPO) certification. While the Certified ScrumMaster® (CSM) helps the Scrum Team work together to learn and implement Scrum, the CSPO creates product vision, orders the product backlog, and makes sure the best possible work is delivered to delight the customer.

Course Topics & Learning Objectives:

Immerse yourself in the major skill-sets and practices you need to succeed as a Scrum Product Owner. Throughout this CSPO course, you will learn:

  • Scrum history, theory, principles and values
  • Scrum framework basics and practices
  • Planning for sprints, releases, and portfolios
  • The role of the Product Owner in the Scrum Framework
  • Advanced techniques such as:
    • Working effectively with stakeholders
    • The mindset of an effective Product Owner, especially how to think about complexity and change and the impact on projects, products, and planning
    • Key practices and tools for Product Owners not covered in Scrum, including what's required to build and maintain a good product backlog

For more information on this CSPO course taught by the Agile Arizona training partner Agile for All, click here.
For the CSPO certification information provided by the Scrum Alliance, click here.

Note: Project management professionals can receive 14 PDUs for this CSPO course.

2-Day Certification Course

Taking this class will increase your leadership effectiveness and help you become a better leader, no matter what your role. CAL is a great choice for executives, managers as well as for coaches & consultants. The common thread among CAL students is the desire to enhance their workplace (and/or clients' workplace) with Agile values, practices, and metrics. Participants in CAL will receive their Certified Agile Leadership® (CAL) credentials. The CAL program is a practice-based program that develops Agile leadership competency and maturity.

Course Topics & Learning Objectives:

Merge Agile approaches into your leadership style. Whether your organization applies Agile at the team level or you're just getting your feet wet with an Agile framework, this Certified Agile Leadership® course will help you improve your ability to:

  • Describe the origins of Agile and how it helps organizations thrive in the midst of complexity
  • Apply an Agile approach to change
  • Secure your competitive advantage in a continually evolving national and global marketplace
  • Structure your organization according to principles of organizational agility, instead of silos, to better align efforts

For more information on this CAL course taught by the Agile Arizona training partner Agile for All, click here.
For the CAL certification information provided by the Scrum Alliance, click here.

Note: pre-work is required for this course.
Note: Project Management Professionals can receive 18 PDUs for this CAL course.

2-Day Class

We have all read the stories about amazing product teams at the best software companies, but how do you work in these amazing ways while leading your product teams in new directions? This hands-on workshop will help you to take your product management skills to the next level!

You'll be learning about modern product management principles and immediately applying your learning during small group working sessions. Our hands-on activities include playing the role of product managers for popular products that we all use on a daily basis, so you will learn by doing instead of being lectured. If you've completed a scrum product ownership course or are looking to grow your product management skills to the advanced level, then this could be a great workshop for you.

A ​free two-hour product management consultation​ is also included with your registration. We will talk with you and your colleagues about the product management practice at your company and make recommendations on how to enact change.

By the end of the workshop you will be able to:

  1. Explain the basic tenets of modern product management to your organization
  2. Clearly define the skills of modern and effective product managers
  3. Lead your product teams for both existing and new product efforts
  4. Create rich and effective story maps which represent your customer needs and inform the solution to be delivered
  5. Facilitate a design studio ideation session with your product teams
  6. Discover exactly what should be in the MVP solution
  7. Identify and define key metrics that matter to positively influence your outcomes
  8. Manage stakeholders throughout the product life cycle
  9. Influence delivery teams to improve their processes to better support your products

Are important words often left unsaid at your place of work? Do you feel like you're navigating a complex maze in conversations? Does your message tend to miss the mark with co-workers, who increasingly seem to be impediments to reaching your goals? Are these unspeakable truths in your workplace that you wish someone would resolve for you?

Trust and communication issues within the workplace can hollow out an organization. Invisible lines get drawn. Alternate forms of communication open up to subvert perceived rivals. Allies are recruited, reinforcing an us vs. them behavior cycle. Organizations are suffering from a lack of trust, and it's costing them speed, productivity, and collaboration. What can YOU do about it?

Regardless of your title, you can be a leader in your organization, and a leader's first job is to inspire trust. In this session, Allison and Marcus will share models to evaluate your own behaviors and facilitate activities to help you find your voice for speaking the truth in a way that builds trust. Softening the truth can feel comfortable in low trust environments--it's simpler, nicer, and can make you look like a team player. It can also lead to miscommunication, undelivered news, and blame shifting. On the other hand, saying the truth in all of its ugliness is risky and potentially career-limiting. Finding the sweet spot of communication to become a trusted leader takes self-awareness and practice. Attend this workshop and learn to recognize how your behavior is building trust--or not--and practice speaking hard truths so that others can hear it.

Unleash full transparency and traceability from ideation to completion. Create a Portfolio Kanban System to improve the way you deliver value to customers and keep everyone focused on the right work at the right time. Inspired by the House of Lean and the Agile Manifesto, the Portfolio Kanban System can increase efficiency while continuously improving the flow of delivery. Join me in this interactive workshop that will provide examples and the ability to design and use your own Portfolio Kanban System.

Agenda

  • Agile Manifesto & House of Lean
  • Feature Driven Development (FDD)
  • Kanban
  • Portfolio Kanban
  • Kaizen

Learning Objectives

  • How to build a Kanban board using the 5 step exercise
  • How to design an effective Portfolio Kanban System
  • How to develop a culture of continuous improvement

Your team can be ten times better. The Core Protocols are one way to make your team great.

Your team can be ten times better.

What does that mean? That means your professional team can accomplish 10x more work, do it with 10x more quality, 10x faster, or with 10x less resources. Your family can be 10x happier. Your school can be 10x more effective at helping people learn. Your community group can be 10x better at making life better for the people it serves. Even you yourself can be 10x more effective at getting what you want.

In other words, you can be great. Your team can be great.

Greatness

Can you say these things about your teams?:

  • My projects are completed effortlessly on schedule and in budget every time.
  • Every team I've ever been on has shared a vision.
  • In meetings, we only ever do what will get results.
  • No one blames "management" or anyone else, if they don't get what they want.
  • Everybody shares their best ideas right away.
  • Ideas are immediately unanimously approved, improved, or rejected by the team.
  • Action on approved ideas begins immediately.
  • Conflict is always resolved swiftly and productively.
The Core Protocols are one way to make teams that have these characteristics.

Some of the things you'll learn:

  • Results-oriented behaviors
  • How to enter a state of shared vision with a team and stay there
  • How to create trust on a team
  • How to stay rational and healthy
  • How to make team decisions effectively
  • How to move quickly and with high quality towards the team's goals

2-Day Certification Course

Taking this class (and passing the test) will provide you with the Certified ScrumMaster® (CSM) credentials. As a CSM, you'll be prepared to help Scrum Teams perform at their highest level. CSMs also protect the team from both internal and external distractions. Through the certification process, you will learn the Scrum framework and gain an understanding of team roles, events, artifacts and rules.

Course Learning Objectives:

By the end of the training, you will be able to:

  • Describe the Scrum framework to others
  • Explain the difference between the Scrum framework and other processes and systems
  • Be a successful Scrum Master for a Scrum team
  • Help a Scrum team plan successfully
  • Create a personal plan for the future

For more information on this CSM course as taught by the Agile Arizona training partner Agile for All, click here.
For the CSM certification information provided by the Scrum Alliance, click here.

Note: Project Management Professionals can get 14 PDUs for this CSM course.

2-Day Certification Course

Taking this class will provide you with the Certified Scrum Product Owner® (CSPO) credentials. People who are comfortable with the "business side" of projects, are often the right person for the Certified Scrum Product Owner® (CSPO) certification. While the Certified ScrumMaster® (CSM) helps the Scrum Team work together to learn and implement Scrum, the CSPO creates product vision, orders the product backlog, and makes sure the best possible work is delivered to delight the customer.

Course Topics & Learning Objectives:

Immerse yourself in the major skill-sets and practices you need to succeed as a Scrum Product Owner. Throughout this CSPO course, you will learn:

  • Scrum history, theory, principles and values
  • Scrum framework basics and practices
  • Planning for sprints, releases, and portfolios
  • The role of the Product Owner in the Scrum Framework
  • Advanced techniques such as:
    • Working effectively with stakeholders
    • The mindset of an effective Product Owner, especially how to think about complexity and change and the impact on projects, products, and planning
    • Key practices and tools for Product Owners not covered in Scrum, including what's required to build and maintain a good product backlog

For more information on this CSPO course taught by the Agile Arizona training partner Agile for All, click here.
For the CSPO certification information provided by the Scrum Alliance, click here.

Note: Project management professionals can receive 14 PDUs for this CSPO course.

2-Day Certification Course

Taking this class will increase your leadership effectiveness and help you become a better leader, no matter what your role. CAL is a great choice for executives, managers as well as for coaches & consultants. The common thread among CAL students is the desire to enhance their workplace (and/or clients' workplace) with Agile values, practices, and metrics. Participants in CAL will receive their Certified Agile Leadership® (CAL) credentials. The CAL program is a practice-based program that develops Agile leadership competency and maturity.

Course Topics & Learning Objectives:

Merge Agile approaches into your leadership style. Whether your organization applies Agile at the team level or you're just getting your feet wet with an Agile framework, this Certified Agile Leadership® course will help you improve your ability to:

  • Describe the origins of Agile and how it helps organizations thrive in the midst of complexity
  • Apply an Agile approach to change
  • Secure your competitive advantage in a continually evolving national and global marketplace
  • Structure your organization according to principles of organizational agility, instead of silos, to better align efforts

For more information on this CAL course taught by the Agile Arizona training partner Agile for All, click here.
For the CAL certification information provided by the Scrum Alliance, click here.

Note: pre-work is required for this course.
Note: Project Management Professionals can receive 18 PDUs for this CAL course.

2-Day Class

We have all read the stories about amazing product teams at the best software companies, but how do you work in these amazing ways while leading your product teams in new directions? This hands-on workshop will help you to take your product management skills to the next level!

You'll be learning about modern product management principles and immediately applying your learning during small group working sessions. Our hands-on activities include playing the role of product managers for popular products that we all use on a daily basis, so you will learn by doing instead of being lectured. If you've completed a scrum product ownership course or are looking to grow your product management skills to the advanced level, then this could be a great workshop for you.

A ​free two-hour product management consultation​ is also included with your registration. We will talk with you and your colleagues about the product management practice at your company and make recommendations on how to enact change.

By the end of the workshop you will be able to:

  1. Explain the basic tenets of modern product management to your organization
  2. Clearly define the skills of modern and effective product managers
  3. Lead your product teams for both existing and new product efforts
  4. Create rich and effective story maps which represent your customer needs and inform the solution to be delivered
  5. Facilitate a design studio ideation session with your product teams
  6. Discover exactly what should be in the MVP solution
  7. Identify and define key metrics that matter to positively influence your outcomes
  8. Manage stakeholders throughout the product life cycle
  9. Influence delivery teams to improve their processes to better support your products

Are you building what your customers want, or are you just building? Many large companies that have been around for decades, or even newer startups that have found some stability, fall into a dangerous place called "The Build Trap" — building feature after feature, without stopping to validate it's what customer truly want and need. In this talk, Melissa outlines how product teams can restructure their thinking to focus on finding value for the user through experimentation to achieve business goals and escape "The Build Trap."

So, you’ve been certified as a Scrum Master or have accepted the role.
For some time, you’ve been in the rhythm of facilitating events, ensuring artifacts are in a good state and actively supporting the team.

You’re considered a mentor, a coach, a facilitator and a servant-leader. Yet, you’re now wondering “how do I take it to the next level?”

Beyond the day-to-day Scrum activities, a Scrum Master’s toolkit will contain various facilitation tools, teaching techniques, systemic understanding and exercises. And it will continue to grow and evolve. That’s continuous improvement after all!

In this hands-on workshop, come explore various techniques, qualities and tools that a Scrum Master has in their toolkit to engage their teams in fun and interactive ways. You’ll learn three key elements of each technique to help cultivate camaraderie, provide clarity and increase the collaboration of your teams.

You’ll not only enhance your learning, but also find ways to motivate your teams to improve interactions that lead to self-organization and the enthusiasm to take themselves to the next level.

How do we do just enough code design, just in time, as Agile methods such as Scrum, Kanban, and XP require of us?

Follow your nose!

Rob introduces the notion of "Code Smells" - and shows you a few examples. But really, you know when code stinks (yours, or someone else's). The trick is to know what it is you dislike, why, and how to repair it.

We then dive head-first into a programming lab (or "kata"): a small bit of really stinky code. We attempt to clean it up, merely by refactoring away the code smells. Depending on how far we get, you will witness SOLID principles drive us, and well-known Design Patterns emerge.

Tis is all possible, not only because we are refactoring away code smells, but because we are doing so with a comprehensive suite of behavioral tests!

Metrics should be used to stimulate conversations and provide frequent feedback. Barbara exposes the risk of "vanity" metrics and helps create a balanced look through 4 different lenses: Productivity, Value Delivery, Quality, and Sustainability to assess performance. She introduces both leading and lagging metrics that help agile leadership and scrum masters steer the organization proactively, rather than reactively. She peppers what is often a dry subject with humor and will facilitate a group activity to enable you to create a balanced approach to metrics for your context.

Many agile teams are very focused on expediting the delivery of features and “continuous delivery”, they track and measure many metrics that measure the speed and quality of delivery. Customers are not paying for your features; they are hiring your product and are paying for positive outcomes and impacts. Agile was marketed with promise of faster value delivery to customer but as it went mainstream many organizations focused only on mastering different elements of agile frameworks and progress is being measured by vanity metrics such as velocity and burndown charts leaving customer success sideways.

Organizations and teams must realize that while “speed to launch” is crucial “speed to learning” is even more important as they deliver features and products. How we respond to these learning's can drive a radical change in focus from “Velocity of Story Points” delivered to “Velocity of Learning” gained and answering the fundamental question of “Is our Customer Winning?”.

In this interactive session Kalpesh Shah will introduce a new technique called “Hypothesis Tacker” where audience will learn how to test their features and drive “Continuous Learning”.

Agile is about delighting the customer by prioritizing valuable work for customers, as well as balancing technical debt and other work that is crucial for the health of your product or service. Wouldn't it be nice if all your work was clearly aligned to a customer or goal? Well, it can with Portfolio Kanban.

Forget complex scaling frameworks. Embrace instead simplicity by designing the ideal flow of work and pulling it using Kanban. Focus on the right work at the right time with Just-In-Time backlogs. Use "brutal" prioritization and stop wasting time estimating, instead leverage Kanban metrics and techniques to generate "good enough" estimates. Finally, you will discover how to improve organizational flow with Portfolio Kanban, by tracking metrics like lead/cycle time and throughput. This is everything you need to know to set up and continuously improve the way to deliver the most valuable work to your customers, fast!

In organizations with more traditional IT systems and centralized operations, the lead time for adding or changing infrastructure can hinder the ability for software products to respond quickly to customer needs. With such a focus on "DevOps as a buzzword" companies are incorrectly or incompletely adopting this new way of thinking. We need to first understand DevOps values and principles in order to align our DevOps practices with our Agile teams.

Through various approaches and different types of cultural engagement patterns, learn how to strengthen the alignment between software teams and operations. During this session we build our collective repertoire by sharing with each other success patterns and failed experiments. Participants will come away with some techniques on how to better interface with traditionally service-based infrastructure dependencies, and new ideas on the involvement of Ops in Scrum ceremonies, collaborating on infrastructure architecture, shared responsibility of the Software Delivery Life Cycle, and the role of Devs and Ops in each other's work.

The word "Accountability" has become taboo within Agile circles because companies often use it as a weapon. But in this fast-paced, yet flexible world we live in today the lack of accountability often invites ambiguity and failure to deliver valuable outcomes.

Come listen and discuss how Agilists and leadership can change their behavior to reinvent the meaning of accountability in ways that provide the workforce purpose, autonomy, and ownership of their delivery outcomes.

Knowing the basics of agility is essential for any team member, but out in the trenches a good ScrumMaster must be ready to identify and deal with Agile Antipatterns quickly to help his team and organization move forward.

What's an Agile Antipattern? Something that at first blush may seem useful, but in practice is usually harmful to an agile initiative. It's important to be able to sniff these out since they can damage your organization, and are often slippery to catch.

You'll leave this workshop with a set of powerful tools to help you defuse antipatterns in the field.

Problem: The Scrum Master role is key to success in Scrum - but it's widely misunderstood and is frequently watered down in traditional organizations.

Addressing the problem: In this interactive session, we'll explore the power and challenge of performing this role to its full potential - and dispel a few myths about what the Scrum Master can and can't do! If you have ever wondered "what does a Scrum Master do all day?" or "can't someone be the Scrum Master for 3 or 4 teams?", you may not really understand what it involves. If you think the scope of the Scrum Master is only their team, you misunderstand what the Scrum Guide says about their organizational impact. Come prepared to work with those around you, share stories, participate in some “shout out” quizzes and have your thinking challenged around the importance and impact of a great Scrum Master.

Takeaways or Learning: you'll leave with deeper understanding of what a Scrum Master is really supposed to do in their organization - and not do!

Learn how emotional and political IQ is critical for a successful Agile Coach and our profession.

Using emotional IQ and Political IQ in reading teams, leaders, and company culture is critical for the success of any coach. Understanding when there is concern, risk adversity, or politics involved is something that needs to be addressed immediately. Having leaders make decisions to build their own path and gain buy in is critical. As we all know, giving an organization a perfect plan means nothing unless they believe in it and buy in to the outcome.

Understand how to read the room and individuals; how to address and elicit their concerns; and have open conversation throughout the process is the key. We'll walk through some real life examples of clients in multiple industries, talk about common concerns and how they most often show themselves so we can be aware and ready to identify and address them.

In this session, you will team up to play a game in parties of 2-5 adventurers to seek your fortune and battle monsters for gold! The game is fast paced, with no turns. Anyone can do anything at any time. Explore the randomly generated map, move your adventurer, or team up to battle Skeletons, Orcs, Giants, Dragons, and even the mighty Behemoth. Play is in 5 minute timeboxed rounds. In each round you attempt to do better as a team than before. To defeat a monster, you'll need to use a variety of skills including wordplay, math, drawing, and paper folding. The game illustrates most of the values and principles of the Agile Manifesto and the mechanics of Scrum. A freely downloadable version of the game is available for printing and use with your teams.

Objectives & Key Results (OKRs) are a framework for defining and tracking business objectives, their outcomes, and their output. Companies like Google have used them for years and they've "helped lead [them] to 10x growth, many times over."

After almost 5 years of iterating on their own OKR process, Workiva has found a balance between using OKRs as a strict rule of law and a flexible alignment tool across 30+ development teams. Due to their success in R&D, OKRs have spread throughout the entire organization as they're used by Workiva's IT, HR, and other non-technical departments.

Walk away from this session with a holistic understanding of OKRs and how to effectively implement them into your team or organization. We will help you not make the same mistakes we did by covering several topics: the importance of fostering a culture that values OKRs, practical guidance for writing OKRs, and strategies on how to tie the long-term outcomes to your team's day-to-day output.

Is it possible to enable the evolution of a monolith? After an expensive (financially and culturally) failed attempt at a complete rewrite, Ticketmaster is attempting to do just that, bounce back and evolve the monolith that is Ticketmaster’s core ticketing platform. This multi-year effort requires striking a delicate balance between showing appropriate respect for the platform’s highly profitable 40 plus year history while not allowing past success to blind us to demands of a highly dynamic market of fans, artists, venues, and more. This is not a session about best practices for devopsing your monolith; this session is the true (and at times ugly) story of one company’s journey towards a more flexible, adaptable, and easily maintainable architecture supported by a culture that prizes learning and respect above all else.

Managing a development team or project can be one of the most challenging jobs in any industry. Balancing the needs of the developers, the organization and the users to maximize value for the customers while minimizing costs can be a daunting prospect for even the most experienced executive.  How can we produce quality software in a timely and cost-effective manner when the needs of the development team are so different from the needs of the customers, the organization and its managers?

In this talk Barry leverages his more than 30 years of experience as a Developer and Solution Architect to remind us that how we leverage Agile ceremonies, how we use our tooling, and how we utilize metrics can have both positive and negative impacts on our teams.  He reviews many of the elements of our Agile processes and identifies their impacts, particularly on the developers and their managers. This talk challenges us to create environments for our development teams that enable them to exceed the expectations of both our users and our organizations.

Want an easy tool to help you start building the best team of your life?

That’s exactly what the Alignment and Connection Canvas is: a practical worksheet to help you and your teammates discover the best in each other and put it into action.

For attendees, the canvas facilitates individual self-awareness of their current emotional state and their desired personal outcomes. They develop a deepened understanding of what drives their behaviors and actions. By identifying and owning these intrinsic motivations, participants align their future actions with their most inherent needs—creating their own unique pathway to professional and personal self-actualization. Finally, the canvas facilitates deep emotional and supportive connections with each other—the building blocks of a high-performance team.

The canvas can be used as a solitary contemplative exercise for self-improvement, or as a tool for bootstrapping a team toward intentional greatness.

Attendees leave with actionable next steps to improve themselves and their teams. And they’ll know how to use the canvas with their own teams, to help other individuals and teams gain deeper insight into themselves so they can pursue their greatness.

For those familiar with the Core Protocols, the canvas facilitates a super-fast individual and team boot-up.

Why does the same activity energize one team member, while disheartening another? We are all powered by different internal rewards - or intrinsic motivations. In this session, you will explore your own motivations and those of your teammates by playing the Moving Motivators game. We will then explore ways to tap into this internal reward system to make your agile team more cohesive by leveraging these insights during your agile events. \r\n\r\nNote: Moving Motivators was invented by founder of Management 3.0, Jurgen Appelo, This card game includes 10 intrinsic motivators (e.g. Mastery, Curiosity, Order).
https://management30.com/practice/moving-motivators/

Many agile talks are about the benefits of cross-functional teams and integrating them with your business and changing their structure to better align to the value delivery. And amazing things happen when you get all of this stuff working together. There are industries and organizations that can't do this. Not because they don't want to or that they are not interested in the modern ways of working, but because they don't have the skills in-house and the cost of bringing all of those skills into the organization are inhibited by constraints of one sort or another.

The use of contractors and outsourcing of IT development was a major push for many years as businesses focused on their core capabilities. Industries like government couldn't compete with the marketplace for IT skills and so turned to contractors to fill the needs in many organizations. Now, these same organizations feel they need to bring the modern agile ways of working to their organizations. So how do they actually get the benefits of modern agile ways of working and delivering products while continuing to use contractors for most of the work?

This talk will focus on 3 areas of achieving most of the benefits of modern agile work while continuing to use contracted work. First, how to decide what to outsource. The decision of which pieces or work to use contractors for is the most important. Second, how to actually hire contractors. The procurement process can be evolved to be more agile and to encourage finding contractors that will drive toward the desired collaboration. Finally, how to manage and work with contractors. The day to day grind of working where real delivery will be accomplished.

Getting benefits from an agile framework and delivery is important and can still be achieved when some of the work is outsourced and the importance of defining and finding the right contractor are vital to achieving the desired success.

One of the most disregarded principles of the Agile Manifesto is perhaps one of the most important: Simplicity—the art of optimizing the amount of work that’s not necessary. Frankly, simplicity seems simple enough, but in reality it’s as complicated as the work we are so often asked to deliver on—work that we may ultimately find was not worth doing. This session explores the complexities of this sort of counterintuitive workstream optimization, with low-effort tactical approaches to preventing such waste in software and product development. The session attempts to codify the things teams need to do to truly execute on simplicity, and as a bonus, fulfill what is likely the most important principle of the Agile Manifesto: satisfying the customer. Short of applying Monte Carlo methods to our backlog, we’ll explore how to apply the concepts of thoughtful lean metrics to improve our abilities to deliver value.

For years agile practitioners demanded teams be co-located, and many agile practitioners continue to hold firmly to that belief. The realities of global competition, combined with advancements in collaborative technologies, caused organizational leaders to adopt virtual teams to meet the myriad demands of their industries and customers. Virtual teams provide numerous benefits such as lower overhead costs, team member mobility, company presence across time zones, continuous customer support, and increased work-life balance for employees. But not all is coming up roses. Working in virtual teams can be challenging, not only for team members, but also for the people who lead such teams. Companies need to be diligent about how they approach virtual teams to ensure their employees have the support they need to be successful. If organizations are to become truly agile, then agile practitioners must learn to be agile themselves, and learn to embrace virtual teams.

In this session we'll explore the myths surrounding virtual teams and how virtual teams increase organizational agility. We'll discuss how organizational leaders must adapt their leadership styles to motivate virtual teams and keep team members engaged. We'll look at how to structure work to maximize virtual team performance. Lastly, we'll learn how to build a team culture that transcends the virtual space.

Agile emerged in the 1990s as a new way to manage software development. In the decades since that time, we've seen Agile thinking spread to the leadership and organizational levels. In this presentation, we will look at several organizations that take an Agile approach throughout the company, in multiple verticals far from software development. We'll review several ways these organizations are fundamentally different from a traditional organization and how they benefit from this approach. The stories of these organizations are inspiring, and while their approaches are custom suited for their context, there are common principles that can be applied in nearly any organization.

Coffee runs, manager shoulder taps, hallway conversations, pressing walk-up questions, texts, IMs, DMs, Email, Frequent Meetings - so many different voices calling for our attention. In our modern environments, we become busy as can be, but sometimes not accomplishing things that are important. In this session we look at some of the research from Industrial and Organization Psychology that offers useful input into how we are able to focus and what situations are not conducive to focus. We also spend time in groups discussing and evaluating practices to help increase the quality focus time for our agile teams.

In this session, we’ll discuss and learn about the 20 skills required to be a great product leader. Note that these product skills go far beyond the topics discussed in CSPO, Certified Product Manager or Pragmatic Marketing PM Certification. If you’ve been through one of those programs, this workshop will be a great way to extend your learning in the direction of modern product management. We will also discuss the differences between delivery teams, feature teams and product squads to illustrate why these 20 skills are so crucial to being a product leader at your company.

It used to be that is was challenging to automate web and mobile due to the highly iterative and ever changing nature of web and mobile applications. With constant changes web/mobile became brittle for traditional automation and efficiencies were focused on using automation for API and backend. Now with AI you can challenge that thinking and adopt an AI first approach and mindset.

Does coaching feel trying at times? "Sometimes we're tested. Not to show our weakness, but to discover our strengths. When adopting new frameworks and practices that challenge old habits or beliefs, individuals often get stuck. And when individuals are stuck, it can lead to entire teams or organizations getting stuck. In this session, we'll explore what it means to amplify our strengths rather than our weaknesses in order to help people get un-stuck. Find out how we've changed hearts and minds to embrace change by tapping into our uniqueness as coaches.

If you are a change agent working with teams or leaders who are struggling to be agile, learn how to use your strengths to meet them where they are and form a stronger coaching relationship.

If you think pairing programming (2 people on 1 computer) is crazy, hold onto your hats; it's time for Mob Programming.

Mob Programming: All the brilliant people working on the same thing, at the same time, in the same place, and on the same computer.

We are going to take a look at a new way of working, what it looks like, and why it can work. More importantly, we'll have a (very) short session of actual mobbing, so you can see for yourself and come to your own conclusions.

Learn the TOP 5 ADVANCED Agile practices that over 40 of the Fortune 100 Companies have embraced, that you have yet to learn!

Now that many organizations have selected to morph Agile into their own homegrown Agile Center of Excellence, many have missed out on simple advanced practices that would allow them to be even more aligned and ready to embrace a more practical Agile application. In this session / workshop, I intend to cover each of the following 5 topics that will help bring organizations back on the more direct Agile Path:

1) Building Internal & External Agile Service Level Agreements
2) The Art of the Agile Press Release - Say more with Less
3) The ONLY and BEST way to estimate Stories, Releases, and Projects
4) The Concept of Team John - What is it and How does it work?
5) What is the POBAFATA and how do I leverage this?

Learn how you can revolutionize your education community through Agile! Blueprint Education shares their experiences with adopting and implementing the Agile philosophy within the educational framework. Varying from a student and curriculum viewpoint to an operations and administrative perspective, Blueprint has culminated their lessons learned into an opportunity to launch an initiative that will prepare their students to design a life of value, independence, and purpose (VIP). The VIP program by design creates opportunities to garner authentic and trusting relationships with students. Using Scrum as the framework and an Agile approach, this program helps students embrace the ideas of lifelong improvement and unlimited hope. Join the movement to innovate education through an Agile lense.

Do you struggle to deliver on your data projects? In our fast-paced world, data is more important than ever to a company’s strategic position. The complexity of continuously delivering data and analytics to meet both the enterprises and information workers needs has become challenging.

Come learn how Kanban and Scrum can be applied to the often-overlooked teams, skills, and structures of Enterprise Reporting, Advanced Analytics, and Edge Data Analysis.

All organizations experience moments when, despite good intentions, the Agile transformation process begins to stall. Dr. Jan Belt, CEO and founder of Agilesys, has built her career turning around organizations by leveraging latent strengths to overcome challenges. She will share insights on the following key dimensions that inspire success and ensure results:
• Leaders: Roll Up Your Sleeves
• Delivery: Dive in and Start Doing
• Tools: The Right Ones at the Right Time
• Learning: As you Go and Pivot Often
• Velocity: Real Output Still Matters
• Organization: Accept Half-in / Half-out
This interactive presentation will give participants the tools and techniques to help recover from a stalled agile transformation and develop a turnaround plan for success. Even when transformations are going well, these same tools and techniques can accelerate operational excellence.

Our organizations, technologies, and solutions are facing more change and complexity than ever before. Solving these complex problems requires creativity and teamwork, and teams need support and guidance to maximize their interactions. But if we want to stay in top form, we have to exercise these skills.

What shape do these collaborative conversations take? What approaches and techniques do we need to strengthen? Through workouts (activities) and discussion in this session, we flex our skills and practice ways to guide these discussions through the necessary stages to reach a valuable conclusion.

You'll experience the Liberating Structure 1-2-4-All as we explore a topic, we'll narrow down options using the 35 Game, and we'll discuss many other facilitation techniques you can explore.

Let's get our facilitation in shape!

Talking about your wildly important goal (W.I.G) is easy and exciting. What's difficult is measuring toward achieving that W.I.G.

- Distinguishing traditional/classic metrics (activity and output) and agile metrics (outcomes & value)
- Building a scorecard that takes a holistic perspective, this includes product development and delivery, to customer outcomes and business impact
- Learning an approach toward identifying leading and lagging metrics for each of these categories: product development and delivery, to customer outcomes and business impact

By attending this talk, you will have a better approach for measuring your wildly important goal.

So many teams and organizations talk about strategy and innovation in the context of technology. But technology is just one lens for strategy and not the most critical one to focus on. In this session, we'll introduce the idea of Value Innovation and how to incorporate that into a Strategy Canvas. You'll walk away with at least three tools to unlock innovation and communicate that through a clear, meaningful strategy that accommodates complexity and change.

People are at the core of everything business does, but it’s only been in the last 20 years or so that organizational change management has been recognized as a valuable part of doing business. As well, the approach to managing business and products has evolved and continues to shape our work and how we get things done in a rapidly changing world.
This session looks at the fundamentals of organizational change management and how they align with Agile. As the field of Change Management grows, it is recognized more and more as key to successful product launches and releases. But change management in an Agile environment looks different than waterfall change management and requires a different lens through which to view the activities around change and transformation.
By the end of this session you will walk away with a view of what Agile Change looks like and the differences between what that is - and isn't.

It’s a phrase that’s infected deep into the hearts of countless organizations. Following the inevitable law of nature, the only trustable source of truth is the all-knowing mythical Sage.
One day a simple question invokes an Armageddon as the entire team comes to grips with the reality that they don’t know what the system is doing, let alone what it SHOULD be doing!

Join us for a discussion on what useful documentation is, why it’s important, and how to create/maintain it in the fast-paced world of software development.
We intend to convince, reinforce, and provide a pragmatic tool-box to combat Documentation-Armageddon itself.

Are you someone whose heart goes all a-flutter when you hear the phrase "Kaizen"? Do you have really open, honest retrospectives but the same themes rear their ugly heads in every single one? Do you use the phrase "Continuous Improvement" but don't really see a lot of things improving around you?

During this session, Lizette connects how training to pick up and put down heavy things inspired her to leverage Agile values and practices outside the office and helped her become a better Enterprise Agile coach. She shares six simple steps to keep you, your teams, and your organizations constantly and consistently evaluating and improving the things that matter the most to you.

Please bring an idea for something you'd like to focus on for the duration of the session, either personal or professional; it should be something you're comfortable sharing with a partner and/or the group. Attendance without collaborative participation is also encouraged.